In marketing management, the concepts of “need,” “want,” and “demand” are fundamental to understanding consumer behavior and shaping effective marketing strategies.
Let’s delve into each concept and provide two examples to illustrate their distinctions:
Need:
A need is a basic requirement that arises due to a physiological or psychological imbalance. It’s something essential for survival, well-being, or personal development. Needs are universal and fundamental, forming the foundation of consumer behavior.
Example 1 – Need: Clean Drinking Water
In regions with limited access to clean water, individuals need safe and drinkable water to survive and maintain their health. This need is based on physiological requirements and is not influenced by individual preferences or societal trends.
Example 2 – Need: Healthcare Services
Medical services and treatments fulfill a critical need for individuals to maintain their health and well-being. People require medical attention to address ailments, injuries, and other health-related concerns, making healthcare services a fundamental need.
Want:
A want is a specific desire for a product or service shaped by an individual’s culture, personality, and personal experiences. Preferences influence wants and reflect how a need might be satisfied in different ways based on individual tastes.
Example 1 – Want: Bottled Spring Water
While clean drinking water is a basic need, individuals might develop a want for bottled spring water due to its convenience, taste, or perceived purity. The desire for bottled water is influenced by factors beyond necessity, making it a want.
Example 2 – Want: Branded Fashion Accessories
Clothing and accessories fulfill the need for clothing. Still, the desire for specific branded fashion accessories, like designer handbags or luxury watches, is a want driven by social status, personal style, and the desire to display affluence.
Demand:
Demand is the consumer’s willingness and ability to purchase a specific product or service at a given price and time. It’s the result of combining needs and wants with purchasing power.
Example 1 – Demand: Smartphones
Smartphones fulfill the need for communication, information access, and entertainment. The demand for smartphones is driven by consumers’ wants for specific features, brands, and functionalities and their willingness to purchase them at the offered prices.
Example 2 – Demand: Electric Vehicles (EVs)
Electric vehicles address the need for transportation while aligning with the need for eco-friendly alternatives. The demand for EVs is influenced by consumer preferences for sustainable options, technological advancements, and incentives that make them financially viable.
In summary, the concepts of need, want, and demand are interconnected in marketing management. Understanding these distinctions helps marketers develop products and services that fulfill basic needs and cater to consumers’ wants and preferences. Effective marketing strategies align these concepts to create offerings that generate demand, address consumer desires, and ultimately lead to business success.
Follow Nitin Kr Saxena
Professor of Marketing & an esteemed alumnus of IIM Ahmedabad, Dr. Saxena holds a Ph.D. in Brand Management, which garnered him the prestigious Best Ph.D. Thesis award. Recognized for his exceptional contributions to academia, Dr. Saxena has been honored with the Young Faculty by CEGR. Additionally, he received the “Best Professor in Marketing Analytics” award.